Privacy
Privacy Policy
This Privacy Policy explains how CreatorFarm collects, uses, stores, shares, and protects personal information relating to creators, fans, visitors, and other users of the platform.
Last updated: March 23, 2026
Information we collect
Account and profile data
Name, email address, username, password or authentication details, profile image, and account preferences.
Creator onboarding, KYC, banking, tax, business, and verification details where applicable.
Payment and billing data
Transaction references, invoice details, subscription records, plan selection, payment status, and billing communications.
Sensitive card or banking credentials may be processed by approved payment or KYC partners rather than stored directly by us.
Technical, device, and support data
IP address, browser type, device details, cookies, logs, usage events, crash signals, and approximate location signals where available.
Support emails, complaint details, moderation reports, and communications sent to our support teams.
Why we use data
To create and manage accounts, memberships, subscriptions, and creator pages.
To process payments, prevent fraud, manage disputes, support KYC, and comply with law and partner obligations.
To provide customer support, improve reliability, detect abuse, and communicate important service updates.
How data may be shared
With payment processors, KYC providers, cloud vendors, analytics providers, communications providers, and infrastructure partners acting on our behalf.
With legal, regulatory, law-enforcement, dispute-resolution, banking, or payment-partner entities where disclosure is required or reasonably necessary.
In connection with audits, financing, mergers, restructuring, or business transfers, subject to confidentiality and lawful handling requirements.
Data retention, security, and rights
We retain data for as long as necessary to operate the service, maintain records, meet legal or financial obligations, investigate disputes, enforce policies, and protect users.
We use reasonable technical and organizational safeguards, but no online system can guarantee complete security.
Users may request access, correction, or deletion of eligible personal data, subject to legal retention and verification requirements.
Children's and minors' data is handled according to our Age Eligibility Policy and applicable law.
Privacy and grievance requests may be sent to support@creatorfarm.in and grievance@creatorfarm.in.